Help-Desk / Ticketing
European help-desk suites to route, prioritise and auto-resolve tickets across email, chat and phone; SLA timers, AI suggestions and GDPR-safe hosting to speed resolutions.
Live Chat & Messaging
EU-built live-chat widgets, multichannel inboxes and chatbots to deliver instant, personalised support; campaigns, file-sharing and transcripts stored on GDPR-compliant EU servers.
Knowledge Base & Self-Service
European knowledge-base tools to publish articles, videos and FAQs in many languages; AI search and feedback loops to enable self-service while content and analytics stay in the EU.
Customer Success Platforms
EU customer-success platforms to combine health scores, playbooks and lifecycle automation to drive retention; churn-risk detection, task triggers and impact reporting with data in EU clouds.
Feedback & Surveys
European survey suites to capture NPS, CSAT and product feedback via email, in-app and links; sentiment analysis, closed loops and responses stored on GDPR-ready EU infrastructure.
Community Platforms
Branded community forums and user groups built in Europe to enable peer-to-peer support, ideation and advocacy; moderation, expert badging and all content hosted within the EU.
