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Denmark Dixa
Dixa, a Copenhagen-based platform, combines AI with human touch for efficient customer service, handling over 30M conversations annually
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France Easiware
Easiware, a French omnichannel customer service software, centralises contact channels and automates repetitive tasks
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Germany Easy Redmine
Easy Redmine, an integrated AI-powered software suite from Essen, Germany, combines agile and waterfall project management, support and software development.
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Ireland eDesk
eDesk, an AI-powered help desk software from Dublin, unifies customer support and order data for eCommerce teams
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Germany EGroupware Helpdesk
EGroupware Helpdesk, a German collaboration tool for managing emails, contacts, tasks and more
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France GLPI Service Desk
GLPI is an open-source service management software offering helpdesk, CMDB, asset and project management on one platform
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Switzerland Gmelius
Gmelius, based in Geneva, integrates with Gmail to manage emails efficiently using shared inboxes, labels and AI assistants
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United Kingdom HaloITSM
HaloITSM, a UK-based ITSM solution, offers ITIL-aligned features for efficient service management
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Sweden IFS assyst
IFS assyst, a help desk ticketing software from Sweden, offers tailored business tools for exceptional service delivery.
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France iTop
iTop, a flexible ITSM and CMDB solution from France, cuts costs and automates tasks for superior IT service delivery
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Slovakia LiveAgent
LiveAgent, founded in 2011 in Bratislava, Slovakia, is a multi-channel help desk software with 175+ features
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United Kingdom Marval MSM
Marval MSM, a UK-based ITSM software, simplifies service management, connecting teams and tools for improved operations and service delivery.
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Germany OTRS
OTRS, based in Oberursel, Germany, offers customizable service management solutions for customer service and support operations.
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Poland Sugester
Sugester, a Polish cloud-based CRM and Helpdesk software, offers tools to manage customer data, communication, sales and marketing effectively
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Poland Thulium
Thulium, a Cracow-based tool, combines phone, email, chat and Facebook Messenger into one cloud platform for efficient customer support
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Netherlands TOPdesk
TOPdesk, a Dutch service management platform, streamlines IT operations with ITSM and ESM solutions, offering automation and performance tracking.
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Netherlands Trengo
Trengo, based in Utrecht, offers an AI-powered platform for customer engagement, automating workflows and managing omnichannel communication from a single dashboard.
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Sweden VisionFlow
VisionFlow is a help-desk ticketing and project management platform from Stockholm, Sweden. It integrates customer support, problem tracking and project tools in a customisable interface.
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Germany Zammad
Zammad, a Berlin-based helpdesk solution launched in 2016, offers open-source and SaaS options for managing customer communications across multiple channels.
