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Paddle

Paddle, a London-based Merchant of Record, simplifies global payments, tax compliance and subscription management for SaaS businesses.

HQ

United Kingdom

Founded

2009

Employees

387

Paddle Products

Paddle is a comprehensive subscription billing and payment management platform designed specifically for SaaS and digital product companies. It serves as a Merchant of Record, handling global payments, tax compliance, and fraud prevention, allowing businesses to focus on growth and customer retention.

Global Payments and Tax Compliance

Paddle simplifies the complexity of managing global payments by supporting multiple currencies and payment methods. It automatically complies with local sales tax rules, remitting taxes on behalf of businesses. This feature ensures that companies can operate smoothly in various regions without worrying about tax liabilities.

Fraud Prevention and Security

With robust fraud prevention measures, Paddle reduces the risk of fraudulent transactions, protecting both businesses and their customers. The platform takes on the liability for all fraud that occurs, providing an additional layer of security for users.

Subscription Management

Paddle offers flexible, multi-product subscription management, enabling businesses to create and manage various subscription plans easily. This flexibility supports diverse business models and customer needs, enhancing the overall user experience.

Revenue Analytics and Growth Tools

Paddle provides real-time subscription analytics, giving businesses insights into their revenue metrics and performance benchmarks. These tools help companies make data-driven decisions to accelerate growth. Additionally, Paddle offers expert advice and resources to support business expansion.

Customer Support and Billing

Paddle handles all billing-related support queries, reducing the operational burden on businesses. This comprehensive support ensures that customers have a smooth billing experience, leading to higher satisfaction and retention rates.

About Paddle

Paddle is headquartered in London, United Kingdom, and was founded in 2009. The company has grown to employ 387 people, reflecting its significant impact in the SaaS and digital product industry.

Company Mission and Values

Paddle is dedicated to helping digital companies increase global conversions, reduce churn, stay compliant, and scale quickly. The company’s mission is to simplify the complexities of global payments and subscription management, enabling businesses to focus on growth.

Customer Base and Investors

Paddle serves over 6000 software and digital product companies worldwide. The company is backed by world-class investors, including KKR, FTV Capital, Kindred, Notion, and 83North. This strong investor base underscores Paddle’s credibility and potential for continued growth in the industry.

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