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Tpay

Tpay, a Polish payment processor founded in 2008, offers secure online payments with high conversion rates and seamless integration for e-commerce platforms.

HQ

Poland

Founded

2008

Employees

128

Tpay Products

Tpay provides convenient and secure online payments for e-commerce purchases, ensuring comfort for both buyers and sellers.

Key Features

Tpay offers full mobility with easy shopping on any device and ready-to-use SDK. It boasts high conversion rates, even up to 97% with BLIK on-site. The platform includes a help centre, podcast, and blog for user support. Tpay ensures smooth payment processing during sales peaks, such as Black Friday, and simplifies settlements with contractors through its marketplace feature.

Customer Support

Tpay’s customer service is highly responsive, with an average wait time of 20 seconds for phone calls. They resolve 75% of issues on the first contact and respond to 85% of emails within one hour. The average tenure of their customer service representatives is 3.5 years, ensuring experienced support.

Integration and Partnerships

Tpay offers simple integration with a wide range of supported platforms and technical support. Their partnership program allows users to earn from each transaction generated through referrals. Tpay collaborates with Bank Pekao S.A., providing stability and unique cooperation terms.

Additional Resources

Tpay provides a comprehensive package of materials for client activation, constant access to client lists and offers, and a convenient panel for generating reports. They offer a practical guide and a set of materials for download, as well as a post-implementation audit to ensure smooth operation.

About Tpay

Tpay is based in Poznań, Poland, and was founded in 2008. The company has grown to employ 128 people.

Company Overview

Tpay focuses on providing secure and convenient online payment solutions for e-commerce businesses. They cater to shops of various sizes and industries, offering tailored payment solutions that fit seamlessly into different e-commerce platforms.

Partnerships and Collaborations

Tpay has established a significant partnership with Bank Pekao S.A., one of the largest banks in Poland. This collaboration brings stability and unique cooperation terms to their clients. Tpay’s services are designed to integrate smoothly with various e-commerce platforms, making it a versatile choice for online businesses.

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