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Trustly

Trustly, a Swedish payment processor founded in 2008, offers secure instant bank payments for business growth

HQ

Sweden

Founded

2008

Employees

921

Trustly Products

Trustly offers a comprehensive suite of Pay by Bank products designed to facilitate secure and instant bank payments, enhancing business growth and reducing operational costs. With a global reach, Trustly’s solutions are tailored to meet the needs of modern businesses seeking efficient and reliable payment processing.

Key Features

Trustly’s platform is built to drive conversions and improve customer experiences through fast and frictionless payments. The technology ensures that transactions are processed in real-time, providing both speed and security. Trustly’s cutting-edge data engine, Azura, makes every payment twice as fast as the norm, allowing businesses to achieve conversion rates of up to 98%.

The platform also offers smart verification and quick onboarding, leveraging Open Banking and KYC data to verify and assess customers in a single flow. This not only reduces the operational load but also drops fraud risk to as low as 0.012%. Trustly manages the entire payment process end-to-end, from initiation to settlement, ensuring fast, secure payments with full transparency and reliability.

Target Users

Trustly’s solutions are ideal for businesses looking to modernise their payment systems and improve cash flow. The platform is particularly beneficial for merchants seeking to boost loyalty through instant refunds, deposits, and settlements. Trustly connects over 9,000 merchants to 650 million consumers worldwide, making it a suitable choice for businesses operating in multiple markets.

Trustly’s technology is designed to go beyond traditional Pay by Bank solutions, offering features such as instant cross-border payouts, automated onboarding, and built-in consumer support. These features elevate customer care and provide a seamless payment experience.

About Trustly

Trustly is headquartered in Stockholm, Sweden. Founded in 2008, the company has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform that bridges the gap between consumers and merchants.

Compliance and Security

Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU and EEA, as well as the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.

The company employs top-tier encryption, complies with GDPR, and is TÜV Saarland accredited, offering strong protection for both partners and consumers. Trustly meets KYC, AML, and CTF regulations, holds ISO 27001 certification, and undergoes annual penetration testing and third-party audits (SOC 2, ISO 27001) to ensure top-level security and compliance.

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