BuddyCRM, a UK-based CRM software designed for sales, marketing, and support teams in construction, engineering, manufacturing, and wholesale industries
HQ
United Kingdom
Founded
2009
Employees
8
BuddyCRM is a comprehensive CRM software designed to streamline sales, marketing, and support processes for businesses in the construction, engineering, manufacturing, and wholesale sectors. It offers a range of features tailored to enhance productivity and efficiency.
BuddyCRM focuses on simplicity and efficiency, ensuring that no action takes more than three clicks. It integrates seamlessly with other systems such as ERP and accounting software, providing a centralised hub for all customer information. The platform offers customisable dashboards that deliver real-time management information, allowing users to monitor sales teams and individuals effectively.
The software includes robust marketing tools that enable users to interrogate data and generate targeted campaign lists quickly. It also provides detailed analytics to track the return on investment for marketing budgets. BuddyCRM is accessible on various devices, including PCs, tablets, and phones, through both browsers and native apps.
Support is a cornerstone of BuddyCRM’s offering. The company works closely with customers to ensure the software is customised to meet their specific business needs. This long-term commitment ensures that the tool evolves with the business, providing consistent support and fair pricing.
BuddyCRM offers tailored solutions for different industries. For construction, it streamlines customer management and enhances collaboration. In engineering, it centralises customer information and helps build quotes. For manufacturing, it targets communications and automates marketing. In wholesale, it manages customer orders and tracks inventory levels.
The software includes features such as contact management, email marketing, webhooks, sales pipeline tracking, workflow automation, quote creation, reporting, and case management. These functionalities are designed to reduce manual tasks and save time, allowing teams to focus on more strategic activities.
BuddyCRM is based in Walsall, United Kingdom. Founded in 2009 by a team of sales professionals who were frustrated with the complexity and inefficiency of existing CRM solutions.
The company was established with a vision to create a CRM tool that is simple, efficient, and tailored to the needs of sales teams. The founders aimed to develop a solution that would reduce the time spent on managing software and increase the time available for managing sales teams.
With a small but dedicated team of eight employees, BuddyCRM has grown by focusing on delivering a product that meets the specific needs of its customers. The company’s commitment to simplicity and efficiency has resonated with businesses looking for a more straightforward CRM solution.
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