Ingress

Ingress Products

Ingress is a leading provider of software solutions for feedback management, market research, and employee surveys. The company offers a comprehensive cloud-based survey platform that handles over 400 million emails annually and supports up to 18 million interviews. Ingress is ISO 27001 certified and fully GDPR compliant, ensuring data security and privacy.

Survey Software

The core of Ingress’s offerings is its survey software, keyingress, which is designed for various survey modes including telephone interviews (CATI), online surveys, personal surveys with field studios, and offline surveys on smartphones or tablets. The software is modular and includes features for the latest generation of survey tools, panel management, mobile offline data collection, and data visualisation via dashboards.

Advanced Features

Ingress provides advanced features such as dynamic sampling for online panels and automatic survey routing. The software also includes gamification options to create engaging surveys. Additionally, the integrated AI text analysis tool analyses open-ended responses, creates code plans, and automatically evaluates texts, determining sentiment and key statements.

Panel Management

With the panelingress add-on module, users can build their own online panels. This module covers the entire survey process, from questionnaire creation to participant invitation, incentivisation, and analysis. Various quality functions ensure valid results and high panel quality.

Offline Surveys and Employee Feedback

The mobilingress app allows for personal surveys on-site, such as at the point of sale (POS), without requiring an internet connection. Data is automatically synchronised once a connection is available. For employee feedback, Ingress offers solutions for conducting online employee surveys, including questionnaire creation, invitation emails, and generation of anonymous reports.

About Ingress

Ingress is based in Hamburg, Germany. Founded in 2004, the company has grown to a team of 16 employees. Ingress is known for its high-performing and flexible software solutions that cater to a wide range of market research needs.

Compliance and Certifications

Ingress is ISO 27001 certified, demonstrating its commitment to information security management. The company’s services are fully GDPR compliant, ensuring that all data handling processes meet the stringent requirements of European data protection laws.

Customer Base and Industry Presence

Ingress serves a diverse customer base that includes market research institutes, consulting firms, financial service providers, and major industrial and service companies across Europe. The company’s solutions are designed to meet the complex requirements of these industries, providing efficient and professional collaboration.