Churn360

Churn360 Products

Kovai.co offers Churn360, a comprehensive customer success platform designed to help businesses manage and reduce customer churn effectively. This platform provides a suite of tools that enable companies to monitor customer health, track engagement, and identify at-risk customers before they decide to leave.

Key Features

Churn360 includes features such as customer health scoring, automated alerts for at-risk customers, and detailed analytics dashboards. These tools allow businesses to proactively address issues and improve customer satisfaction. The platform integrates seamlessly with various CRM systems, ensuring that all customer data is centralized and easily accessible.

Target Users

This platform is ideal for businesses of all sizes, from small enterprises to large corporations, looking to enhance their customer retention strategies. It is particularly beneficial for customer success teams, sales teams, and business analysts who need to keep a close eye on customer behaviour and engagement metrics.

About Churn360

Kovai.co is headquartered in London, United Kingdom. The company was founded in 2009 and has grown to employ over 330 people. Kovai.co is known for its commitment to providing exceptional software products powered by AI.

Global Reach and Recognition

With a strong presence in the technology community, Kovai.co serves over 2500 customers worldwide. The company has received numerous awards and recognitions, highlighting its excellence and outstanding accomplishments in the software industry.

Compliance and Standards

Kovai.co adheres to stringent compliance standards, ensuring that all its products meet the necessary regulatory requirements. This commitment to compliance underscores the company’s dedication to providing secure and reliable software solutions.