Efecte ITSM/ESM

Efecte ITSM/ESM Products

Matrix42 offers a comprehensive service management solution designed to streamline IT and enterprise services through AI-powered automation. This modern software is tailored to meet the unique needs of each organization, providing flexibility and customization to enhance productivity and strategic decision-making.

Key Features

Matrix42’s service management software includes a range of features such as secure and intuitive AI for service desks, software asset management for full visibility of software and licenses, and SaaS management to optimize software usage and reduce costs. Additionally, it offers IT asset management to track and manage all IT assets in one place, unified endpoint management for PCs and servers, and identity governance to automate and protect access rights.

Target Users

The solution is ideal for businesses looking to optimize their IT and enterprise services across various industries, including healthcare and the public sector. It caters to organizations seeking to modernize their service management with secure, efficient, and compliant solutions that ensure data sovereignty and operational agility.

About Efecte ITSM/ESM

Matrix42 is a leading European provider of IT and enterprise service management software. The company is headquartered in Frankfurt, Germany. Founded in 1992, Matrix42 has grown to employ 629 people.

European Presence

With offices in Finland, Germany, Poland, Spain, and Sweden, Matrix42 is well-positioned to serve a diverse range of clients across Europe. The company’s commitment to providing AI-powered service management solutions is reflected in its continuous drive for innovation and advancement in the field.

Compliance and Support

Matrix42’s solutions are built, hosted, and supported in Europe. This ensures compliance with European regulations and standards.