ThinkOwl

ThinkOwl Products

ThinkOwl is a cloud-based AI platform designed to automate customer communication and business processes using advanced artificial intelligence and conversational self-service technologies. The platform is user-friendly and digitizes business processes for productive enterprises. The innovative AI concept behind it is a quickly implementable SaaS solution tailored to the specific requirements of various industries and teams.

Key Features

ThinkOwl offers secure, reliable, and flexibly adaptable solutions that enhance all departments and optimize processes through AI automation. The product family includes AI Agents for full automation of standard processes and Agent Assist for reducing processing time and increasing quality per task with AI-supported assistance. ThinkOwl supports multiple channels such as WhatsApp, email, chat, social media, and telephone, ensuring seamless service across all platforms.

Target Users

ThinkOwl is ideal for medium-sized businesses and corporations looking to enhance their customer service operations. It is particularly beneficial for industries such as energy suppliers, insurance companies, e-commerce platforms, and financial service providers. The platform’s ability to integrate with existing systems and its compliance with high-security standards make it a versatile tool for various business needs.

About ThinkOwl

ThinkOwl is headquartered in Mülheim-Kärlich, Germany. Founded in 2017, the company has grown to a team of nine employees.

Compliance and Standards

As a German company, ThinkOwl adheres to the highest security standards. The ISO certification of ThinkOwl Europe GmbH underscores its commitment to process quality and data security. The company’s compliance with EU regulations ensures that it meets the necessary legal and operational standards within the European market.