Zapnito

Zapnito Products

Zapnito is a B2B community and knowledge platform designed to accelerate growth through personalized customer education and knowledge sharing. It serves as a centralized hub for sharing and creating knowledge across the entire customer lifecycle.

Key Features

Zapnito offers a range of features to enhance customer engagement and education. The platform allows businesses to scale engagement through personalized customer education and knowledge sharing. It drives community collaboration to enrich knowledge and turns activity into actionable insights to maximize growth. Zapnito provides tools for revenue and retention teams to better engage and educate customers at every lifecycle stage.

Target Users

The primary target users of Zapnito are B2B brands looking to streamline fragmented resources and build an expert network. The platform is ideal for businesses aiming to help customers problem-solve and realize value faster by centralizing key resources on a single secure platform. It connects every customer to relevant knowledge and experts based on their interests and lifecycle stage.

Customization and Integration

Zapnito allows businesses to customize the platform to meet their customers’ needs and business goals. Users can take full control of the platform’s layout and access settings. The platform also supports easy integration with third-party platforms to leverage data and embed knowledge sharing into the customer experience.

Security and Support

Zapnito maintains high security and compliance standards to ensure the safety of content and customer data. The platform offers expert support, with a team of experts available every step of the way to provide strategic and technical guidance.

About Zapnito

Zapnito is headquartered in London, United Kingdom. The company was founded in 2014 and has grown to a team of 33 employees.

Compliance and Security

Zapnito adheres to stringent security and compliance standards, ensuring that customer data is protected. This commitment to security allows businesses to scale their platforms with confidence, knowing that their content and customer information are safe.