Harmonix, a Barcelona-based AI tool founded in 2019, integrates communication channels into CRMs, enhancing productivity and data insights.
HQ
Spain
Founded
2019
Employees
41
Harmonix is a cutting-edge sales engagement platform that integrates seamlessly within your CRM to enhance communication channels and leverage the power of AI. It is designed to transform how businesses connect and interact with their customers, driving productivity and intelligence to new heights.
Harmonix brings all your communication channels into one unified platform within your CRM. This includes voice calls, video meetings, emails, WhatsApp messages, and more. Every interaction is automatically recorded and logged, ensuring that no data is lost and everything is easily accessible.
The true power of Harmonix lies in its AI capabilities. By analyzing all communications within the context of your CRM, Harmonix AI learns from your business processes, sales cycles, and customer relationships. This context-aware AI provides valuable insights, suggests next steps, and automates tasks, making your CRM truly intelligent.
Harmonix significantly boosts productivity by reducing manual data entry and automating routine tasks. The AI assists agents with content suggestions, automated follow-ups, document processing, and more. It also enables the creation of fully autonomous AI agents for both voice and chat interactions.
Harmonix offers a range of features designed to enhance your CRM experience. These include automatic reporting, high-value insights, intelligent content suggestions, SMS and WhatsApp messaging, telephony and IVR systems, email automation, process automation, calendar synchronization, and a unified inbox for all communications.
Harmonix is ideal for a variety of users including inside sales teams, B2B sales representatives, customer service agents, prospecting professionals, mobile agents, and recruitment agencies. It is particularly beneficial for businesses that handle a high volume of contacts and require efficient management of customer interactions.
Harmonix is headquartered in Barcelona Spain. Founded in 2019 the company has quickly established itself as a leader in AI-powered CRM solutions.
With a team of 41 employees Harmonix is dedicated to transforming customer relationship management through innovative technology. The company’s mission is to empower businesses with advanced AI tools that enhance productivity and drive sales growth.
Harmonix adheres to stringent security standards ensuring that all customer data is protected. The company is certified under ISO 27001 and complies with GDPR and CCPA regulations providing customers with peace of mind regarding data security.
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