Refiner

Refiner Products

Refiner is a highly customizable in-product survey tool designed to help businesses collect invaluable user feedback. It specializes in creating surveys that yield high response rates, providing advanced user targeting for segmented and specific insights.

In-App Surveys

Refiner offers a variety of survey options, including in-app surveys, web app surveys, mobile surveys, and SDK surveys. These surveys are designed to be seamlessly integrated into your product, ensuring a streamlined user experience. The tool is particularly effective for NPS and CSAT surveys, product feature research, user profiling, and in-app messages.

Advanced Targeting and Customization

With Refiner, you can display prompts within web apps, websites, or native mobile apps (iOS, Android, React Native, or Flutter). The tool allows you to target users based on traits and behavior, ensuring that surveys are triggered only for the right users at the right time. This precision targeting leads to better decisions and quicker growth.

Integrations and Reporting

Refiner offers 1-click integrations with popular tools such as Segment, Rudderstack, Amplitude, Mixpanel, Customer.io, Userlist, HubSpot, Salesforce, Zapier, and Make. This makes it easy to have survey responses in your favorite tools without any manual work. The reporting dashboard provides valuable insights at a glance, including NPS, CSAT & CES ratings in timeline charts to see how your efforts bear fruit.

Customer Satisfaction & Product Research

Refiner is a versatile tool that caters to both customer satisfaction and product research needs. It is suitable for measuring PMF (Product-Market Fit), churn rate, feature usage, engagement, adoption rate conversion rate or finding strengths & weaknesses. It also helps in setting up surveys to get more reviews or upsell opportunities or insights about attribution pricing and competitors among others.

About Refiner

Refiner is headquartered in Paris France and was founded in 2019. The company has a small but dedicated team of 8 employees who are committed to providing businesses with the tools they need to collect valuable user feedback.

Compliance and Integrations

Refiner is designed to comply with European regulations ensuring data privacy and security. The tool’s seamless integrations with popular platforms make it a versatile choice for businesses looking to enhance their user feedback mechanisms.