Qudini

Qudini Products

Qudini offers a comprehensive suite of customer experience solutions designed specifically for enterprise retailers and banks. This robust platform is part of Verint’s Retail Choreography suite and is engineered to enhance customer interactions through various innovative tools.

Appointment Scheduling

The Appointment Scheduling feature allows businesses to manage customer appointments seamlessly. This tool helps in reducing wait times and ensures that customers can book appointments at their convenience, leading to improved customer satisfaction.

Event Booking

With the Event Booking functionality, retailers and banks can efficiently organise and manage events. This feature simplifies the process of event registration and attendance tracking, making it easier for businesses to engage with their customers through various events.

Walk-in Waitlist / Virtual Queuing

Qudini’s Walk-in Waitlist and Virtual Queuing system helps manage customer flow effectively. This feature reduces physical queues and wait times, providing a more pleasant experience for customers who walk in without prior appointments.

Faster Click and Collect Pickup

The Click and Collect Pickup feature streamlines the process of online order pickups. Customers can quickly collect their online purchases without unnecessary delays, enhancing the overall efficiency of the retail operation.

Retail Choreography Framework

Qudini has pioneered the Retail Choreography framework, which aims to increase profitability and drive brand relevance. This holistic approach improves retail experiences, operations, and data management through advanced processes and software tools. The framework ensures that the magic of retail thrives, whether online, offline, or a hybrid of both.

About Qudini

Qudini is headquartered in London, United Kingdom. The company was founded in 2012 and has since grown to a team of 10 dedicated employees.

Commitment to Innovation

Qudini is committed to innovation in the retail sector. The company focuses on developing solutions that enhance customer experiences and operational efficiencies for enterprise retailers and banks.

Retail Choreography Suite

As part of Verint’s Retail Choreography suite, Qudini offers a range of solutions designed to improve customer interactions. The company’s framework aims to drive lasting brand relevance and increase profitability through improved retail experiences.