SurveyLab, an Italian SaaS company, offers customisable survey software for customer feedback and advanced analytics across multiple devices
HQ
Italy
Founded
2015
SurveyLab is a comprehensive survey software designed to facilitate the creation and management of feedback surveys, questionnaires, tests, and forms. With SurveyLab, users can effortlessly gather valuable insights from their customers or target audience, enabling data-driven decision-making.
SurveyLab offers a range of professional features that cater to diverse research needs. The platform supports multi-language questionnaires, including left-to-right written languages like Hebrew and Arabic, automatically detecting browser language settings to display the appropriate survey translation. This makes it an ideal tool for international corporations and professionals alike.
The software is designed to be user-friendly, allowing users to create surveys in minutes. It supports various devices and data collection channels, including PC/Laptop, Tablet, Mobile, SMS, and QR Code. Users can create a survey once, and SurveyLab will adjust it for any device type and size.
SurveyLab integrates seamlessly with various CRM and Helpdesk software such as Cint, Dynata, Zendesk, Slack, Salesforce, Intercom, LiveChat, Synerise, Google, and custom CRM tools. This integration enables research and reporting process automation, allowing users to focus on their core business activities.
SurveyLab is a versatile tool suitable for a wide range of users. It is perfect for big international corporations, small companies, and individual professionals. With over 85000 happy customers, SurveyLab has proven to be a reliable and flexible solution for various research needs.
SurveyLab is based in Sorbano del Giudice, Italy. The company was founded in 2015 by a team of skilled engineers and designers passionate about creating fast and efficient services.
SurveyLab’s mission is to help companies discover, understand, and analyze visitor opinions and behavior. The company aims to provide a multiplatform and customizable solution that supports every screen and device natively, from desktops to smartphones and tablets.
SurveyLab is committed to providing solutions that meet European compliance standards. The company’s dedication to quality and customer satisfaction is reflected in its growing customer base and positive user testimonials.
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