Survicate

Survicate Products

Survicate is a comprehensive customer feedback platform designed to help businesses collect, analyze, and act on customer insights efficiently. By offering multiple survey distribution channels, Survicate ensures that you can reach your customers at the right touchpoints, whether through website surveys, mobile app surveys, email surveys, or in-product surveys.

Key Features

Survicate’s all-in-one customer feedback software makes it easy to gather both qualitative and quantitative data, segment responses, and track user sentiment over time. The platform’s AI-powered Insights Hub helps categorize feedback automatically, making it easier to detect trends and take action. Whether you’re collecting Net Promoter Score (NPS) data, Customer Satisfaction (CSAT) feedback, or in-depth product insights, Survicate provides a centralized platform for effective customer experience management.

User-Friendly Interface and Automation

Survicate stands out for its user-friendly interface, powerful automation capabilities, and AI-driven insights. The platform allows businesses to automate survey distribution, triggering surveys based on user behavior, lifecycle stages, or predefined events. This ensures that feedback is captured precisely when it matters most. Survicate also leverages AI to uncover trends, assess customer sentiment, and categorize responses effortlessly.

Integration and Customization

The platform integrates seamlessly with popular tools like HubSpot, Salesforce, Google Sheets, Slack, and Intercom, bringing all of your data into one connected ecosystem. Customizable dashboards and analytics let you monitor key performance indicators in real-time. Survicate offers a variety of pre-built survey templates covering NPS, CSAT, CES, product-market fit, and more. AI-driven question suggestions tailored to your goals ensure you ask the most relevant questions.

Personalization and Real-Time Analytics

Survicate’s personalization features allow you to create logical paths within a survey so participants only see questions that apply to them, keeping engagement high. Once your surveys are up and running, Survicate’s real-time analytics help you spot trends and take immediate action when needed. Integrations with popular CRMs and support tools such as Salesforce, HubSpot, and Zendesk ensure that your feedback flows directly into the systems you already use.

About Survicate

Survicate is headquartered in Warsaw, Poland. The company was founded in 2013 and has grown to a team of 55 employees.

Compliance and Security

Survicate adheres to stringent EU compliance standards, ensuring that all customer data is handled with the utmost security and privacy. The platform’s commitment to reliable insights and bulletproof security makes it a trusted choice for businesses looking to build a robust customer feedback program.