Netigate

Netigate Products

Netigate is an AI-powered experience management platform designed to help enterprises harness the voice of customers and employees to drive business growth. The platform consolidates employee, customer, and business data in one place, leveraging AI to provide clear understanding and actionable insights.

Key Features

Netigate offers a complete platform for all data covering both Customer Experience (CX) and Employee Experience (EX). Users can ask anyone, anything by using survey templates or creating their own. The platform supports multiple distribution options and pulls data from various sources such as online reviews, customer support contacts, and surveys into one dashboard for a comprehensive view.

AI-Powered Insights

ASK AI, a feature within Netigate, empowers organisations to effortlessly understand customer and employee feedback. It turns thousands of data touchpoints into clear, actionable insights, identifies trends, and highlights what truly matters. This allows businesses to act with confidence and drive impactful change.

Consulting Services

Netigate Consulting offers in-house experts who can maximise the value of Voice of Customer (VoC) and Voice of Employee (VoE) initiatives. These experts help organisations get the most insights out of their CX or EX data and projects.

About Netigate

Netigate is headquartered in Stockholm, Sweden, with additional offices in Oslo, Helsinki, and Frankfurt am Main. The company was founded in 2005 and has grown to employ 120 people.

Compliance and Security

Netigate is ISO certified and GDPR compliant, ensuring that all data is handled securely and in accordance with European regulations. The company uses secure EU-based servers to protect client information.

Trusted by Leading Brands

Netigate’s powerful experience platform is trusted by over 1500 of the world’s leading brands, including Spotify, DB Schenker, Vodafone, Continental, and EnBW.