Forsta

Forsta Products

Forsta offers cutting-edge solutions in Customer Experience (CX) and Market Research Technology. The company specializes in comprehensive CX, enterprise feedback management, Voice of Customer (VoC), Voice of Employee (VoE), qualitative and quantitative research, and data visualization. Forsta delivers rich, global research and insights to help organizations make informed decisions.

Human Experience (HX) Platform

Forsta powers the HX Platform, an award-winning comprehensive experience and research technology platform. This platform breaks down silos between CX, Employee Experience (EX), and Market Research, providing companies with a deeper understanding of their audiences. The HX Platform is recognized for its ability to gather, analyze, visualize, and act on insights effectively.

Key Features

Forsta’s technology includes customizable surveys for gathering insights from any audience, advanced analytics tools for data analysis, and visualization tools for creating compelling reports and presentations. The platform also offers automation tools to ensure that the right information reaches the right people for timely action.

Target Users

Forsta’s solutions are trusted by over 2500 customers in more than 100 countries. The company serves a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta’s expert consultants and technology help organizations improve customer retention, drive revenue growth, and enhance operational efficiencies.

About Forsta

Forsta is based in London, United Kingdom. The company is known for its collaborative approach, listening to clients and designing solutions tailored to their needs. Forsta adapts its market-leading experience and research technology to meet the unique requirements of each client.

Recognition and Achievements

Forsta is recognized as a Leader in the 2021 Gartner Magic Quadrant for Voice of the Customer and a Leader in the G2 Grid for Experience Management software, Text Analysis software, and Survey software. The company’s award-winning HX platform has been acknowledged in the TMC CUSTOMER Experience Innovation Awards.

Company Background

With 487 employees, Forsta is a significant player in the experience technology sector. The company is part of Press Ganey, a renowned leader in patient experience solutions.