i-net Software offers modern solutions to optimise business processes, including HelpDesk for efficient ticket management and workflow automation
HQ
Germany
i-net software offers a comprehensive suite of tools designed to optimize business processes and enhance efficiency. Their product lineup includes Clear Reports, HelpDesk, PDFC, and CoWork, each tailored to meet specific business needs.
Clear Reports is an advanced reporting tool that leverages AI to create detailed reports in seconds. It features an integrated designer for complex report layouts, supports various data sources, and offers an intuitive user interface. The tool is highly customizable with plugins and can be seamlessly integrated into your own software as an OEM solution.
HelpDesk is a robust ticket management system that streamlines customer support operations. It includes AI-supported ticket processing, form-based ticket creation, and workflow automation. The system supports ITIL processes and offers integrated reporting and document storage solutions. Additionally, it provides asset management and a customer knowledge base to enhance service delivery.
PDFC is an intelligent document comparison tool that supports various document file formats. It is designed for high performance and scalability, making it ideal for large document sets. The tool offers automations and APIs for easier integration and provides flexible deployment options to suit different business environments.
CoWork is a communication platform that facilitates text and video chat with secure voice, video, and screen sharing using SSL/HTTPS. It supports unlimited users, teams, and channels and is GDPR-compliant by being self-hosted on your server or in the cloud.
i-net software is a trusted provider of Java-based software solutions with a rich history of over 25 years. Based in Berlin, Germany, the company has established itself as a reliable partner for businesses worldwide.
i-net software has garnered a vast customer base with over 10,000 satisfied customers and has resolved more than 85,000 support tickets. Their products are used by a variety of clients, including small businesses, large corporations, and public institutions.
i-net software is driven by a commitment to technical excellence, long-term product quality, and customer satisfaction. Their team culture is based on integrity, transparency, and continuous improvement.
Explore other tools in this category
Efecte ITSM/ESM is an AI-powered service management software customizable to your needs, based in Frankfurt, Germany
Easy Redmine, an integrated AI-powered software suite from Essen, Germany, combines agile and waterfall project management, support and software development.
OTOBO, a modular, scalable service management platform from Leiblfing, Germany, standardises and automates service processes to boost efficiency and service quality.