Mayday

Mayday Products

Mayday is a comprehensive knowledge management platform designed to transform information into actionable experiences. It is a trusted solution used by over 100 customer relations departments, leveraging artificial intelligence to enhance its capabilities.

Omnichannel Distribution and Integration

Mayday offers omnichannel distribution, ensuring that knowledge is accessible across various platforms. It integrates seamlessly with your CRM and contact tools, providing a unified experience. This integration allows for a more efficient workflow, enabling customer service teams to access the right information at the right time.

Personalized Support

One of the standout features of Mayday is the personalized support provided by their team of Knowledge Managers. These experts ensure that your knowledge base is not only well-maintained but also optimized for performance. This personalized touch helps in delivering tailored solutions that meet specific business needs.

AI-Driven Knowledge Management

Mayday is recognized as the leading AI-driven knowledge management platform, trusted by over 150 customer service teams. It delivers the right knowledge at the right time and place, unlocking seamless customer experiences. The platform includes an intelligent knowledge base, a dynamic FAQ, and a learning management system, all designed to work together harmoniously.

Knowledge Empowerment Suite

Mayday’s Knowledge Empowerment Suite is designed to centralize and distribute business knowledge effectively. It comprises three main modules; the internal knowledge base, the augmented help center, and the training platform. This suite ensures that all aspects of knowledge management are covered, from internal use to customer-facing applications.

About Mayday

Mayday is headquartered in Paris, France. The company has grown significantly and now employs 126 people dedicated to enhancing knowledge management through innovative solutions.

Trusted by Industry Leaders

Mayday has earned the trust of more than 150 companies, establishing itself as a reliable partner in the AI era. These companies rely on Mayday to build and maintain strong customer relationships through effective knowledge management.

Commitment to Innovation

As a pioneer in AI-driven knowledge management, Mayday continues to innovate and improve its offerings. The company’s commitment to leveraging artificial intelligence ensures that its clients are always equipped with the latest tools to enhance their customer service operations.