Oct8ne, a Barcelona-based service, enhances e-commerce with real-time product viewing through live chat, personalising the shopping experience.
HQ
Spain
Founded
2016
Employees
36
Oct8ne enhances the online shopping experience through its innovative live chat technology. This platform allows businesses to showcase products in real-time, creating a personalized shopping journey for each customer.
With Oct8ne’s coviewing technology, agents can display products from their catalog while interacting with customers. This real-time visual support enables both the client and the agent to share a virtual space, where they can view product images and videos, regardless of whether these items are listed in the catalog.
The visual customer service provided by Oct8ne breaks down communication barriers between clients and brands. By imitating real-life interactions, this technology makes communication fast and easy. Agents can better understand customer needs and apply up-selling and cross-selling techniques effectively.
Oct8ne offers a 14-day free trial, allowing businesses to experience the benefits of their live chat technology without any initial commitment. This trial period does not require credit card details, making it accessible for businesses to test the platform’s capabilities.
Oct8ne is headquartered in Barcelona, Spain. The company was founded in 2016 and has grown to a team of 36 employees.
Oct8ne is dedicated to evolving the live chat experience through continuous innovation. Their coviewing technology is a testament to this commitment, providing businesses with tools to enhance customer interactions and boost sales.
Oct8ne has established partnerships with notable organizations such as IFEMA MADRID, demonstrating their capability to elevate digital customer experiences through advanced AI technology.
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