Skeepers Feedback

Skeepers Feedback Products

Skeepers Feedback is a comprehensive suite designed to help brands harness the power of user-generated content (UGC) to enhance engagement, loyalty, and sales. By leveraging authentic consumer voices, Skeepers enables businesses to transform their brand experience and drive meaningful interactions.

Feedback Management

Skeepers Feedback Management simplifies the process of collecting feedback at every touchpoint along the customer journey. It employs standard indicators such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT), along with intelligent surveys to capture the Voice of the Customer. This feedback is then utilized to continuously improve products and services through advanced analytics features and real-time tracking dashboards.

Influencer Marketing

The platform also offers robust tools for managing influencer campaigns, particularly with micro and nano influencers. Brands can generate high-impact posts on popular social media platforms like TikTok, Instagram, and YouTube, as well as collect incentivized reviews. The AI-powered system saves time on creator sourcing, coordination, campaign tracking, and logistics, making it easier to find the best profiles among a vast community of influencers.

Brand Communities

Skeepers provides an AI-powered, white-labeled community platform that brings together a brand’s best customers and creators, turning them into brand advocates and powerful sellers. The platform activates these communities through gamified experiences, events, rewards, and product tests. This engagement translates into increased loyalty, higher customer lifetime value (LTV), and stronger advocacy through UGC creation.

AI for UGC Creation and Activation

The suite includes several AI-driven features to enhance UGC creation and activation. These features include assisted review writing with suggested themes, automatic translation of reviews and feedback, optimized brand/creator matching, instant moderation for faster review processing, assisted replies to reviews and feedback, automated categorization of reviews and feedback, and conversational agents for review and feedback analysis.

About Skeepers Feedback

Skeepers is headquartered in Marseille, France. Founded in 2012, the company has grown to employ 431 people globally.

Global Reach and Trust

With offices across Europe and the Americas, Skeepers serves over 8000 clients worldwide. The company’s solutions are trusted by numerous brands to amplify reach, boost engagement, and drive sales and customer retention.

Commitment to Innovation

Skeepers places a strong emphasis on innovation and AI integration in its products. The company’s AI-powered UGC suite is designed to make UGC creation and activation easier and more efficient for both brands and consumers.