Feedier

Feedier Products

Feedier is an all-in-one customer intelligence platform designed to orchestrate the entire Voice of the Customer journey, from listening to action. It transforms unstructured feedback into enriched, contextualized, and prioritized data, driving decisions across CX, Ops, and Insights teams.

AI-Powered Feedback Analysis

Feedier’s AI continuously analyzes all feedback 24/7, helping teams act faster and better. It provides a unified and clear vision of the Voice of the Customer by centralizing and contextualizing feedback with business data. This ensures that everything is accessible, structured, and ready to be explored by teams.

Actionable Insights and Reports

The platform’s AI agents analyze verbatims automatically, saving valuable time and identifying weak signals that are hard to detect manually. Feedier transforms analyses into concrete, prioritized, and contextualized action plans. It also generates clear, understandable, and ready-to-use reports for both field and management teams.

Security and Compliance

Feedier ensures enterprise-grade security with a 100% European solution. It is fully hosted in Europe, compliant with GDPR and SOC-2 standards, and certified ISO 27001;2022. This guarantees the highest security requirements for large enterprises.

About Feedier

Feedier is based in Lille, France. The company was founded in 2020.

Company Size and Compliance

With a team of 27 employees, Feedier is dedicated to providing a secure and compliant platform for customer intelligence. The company adheres to strict data security standards, ensuring that all data remains in France and is protected by GDPR-compliant AI.

Mission and Vision

Feedier’s mission is to democratize large-scale analysis and make it a business reflex from the ground up to the executive committee. The company aims to transform organizations by putting the Voice of the Customer at the heart of every decision.