Document360

Document360 Products

Document360 is a comprehensive knowledge base platform designed to streamline the creation and management of various types of documentation. It caters to businesses looking to build FAQs, user guides, product documentation, standard operating procedures, and more.

Key Features

Document360 offers an AI-powered knowledge base that simplifies the process of creating rich documentation for both internal and external use. The platform provides a world-class authoring experience and is customizable to meet the needs of small to large-scale enterprises. It supports multiple project documentation management, user configuration, API support, and analytics to keep content fresh and relevant.

AI-Powered Documentation

With Document360, users can create, manage, and publish a wide range of documents, including knowledge bases, software or product documentation, API documentation, SOPs, and user manuals. The platform leverages AI to enhance content creation, offering features like auto-generating glossaries, titles, article summaries, FAQs, meta descriptions, and more. It also includes an interactive AI search called Eddy, which delivers accurate answers to user queries five times faster than traditional search methods.

Centralized Knowledge Base

Document360 serves as a central repository for storing all documents, enabling quick access and enhancing team productivity. It replaces traditional PDFs with dynamic, searchable, multilingual user manuals that make information retrieval effortless for customers. The platform also centralizes and streamlines SOPs for processes like employee onboarding, compliance, and quality control.

Versatile Applications

The platform is versatile and can be used across various industries. It is suitable for SaaS products at every stage from requirement to deployment. Document360 ensures regulatory compliance and mitigates risk in healthcare settings. It also streamlines operations and maximizes productivity in educational institutions by facilitating efficient knowledge sharing among students and faculty.

About Document360

Document360 is headquartered in Swanley, United Kingdom. The company was founded in 2017.

Customizable and Secure

Document360 provides full control over custom CSS, allowing users to tailor the knowledge base to their specific needs. The platform is designed to be secure and compliant with various regulations.

Industry Recognition

Document360 is recognized as a top choice on platforms like G2 and Capterra.