Surveypal

Surveypal Products

Surveypal is a comprehensive customer feedback platform designed to capture, analyze, and act upon customer insights. It empowers businesses to understand their customers better and make informed decisions based on real-time feedback.

Feedback Capture

Surveypal offers multiple channels for capturing customer feedback, including surveys, feedback scores, reviews, and conversations. This multi-faceted approach ensures that businesses can gather insights from various touchpoints, providing a holistic view of the customer experience.

Contextual Analysis

Beyond just collecting feedback, Surveypal helps businesses understand the ‘why’ behind the ‘what’. By adding contextual information and relevant data points to customer feedback, companies can delve deeper into the reasons behind customer sentiments and behaviors.

Actionable Insights

Surveypal ensures that every piece of feedback is not only analyzed but also prioritized and acted upon. The platform provides actionable insights that inform strategy planning, helping businesses focus on themes that matter most to their customers. This maximizes the impact of initiatives and drives customer-centric improvements.

AI-Powered Analysis

With Surveypal’s AI-powered text and sentiment analysis, businesses can quickly identify the reasons behind customer feedback. This advanced technology delivers actionable insights for all customer interactions, enabling companies to respond promptly and effectively.

About Surveypal

Surveypal is headquartered in Helsinki, Finland. The company was founded in 2007 and has grown to a team of 19 dedicated professionals.

Commitment to Compliance

Surveypal adheres to stringent EU compliance standards, ensuring that all customer data is handled with the utmost care and security. This commitment to compliance underscores the company’s dedication to maintaining high standards of data protection and privacy.