cobra CRM, a user-friendly system from Konstanz, Germany, ensures compliant customer management with seamless integration and data protection features.
HQ
Germany
Founded
1985
Employees
48
cobra CRM is a comprehensive customer relationship management system designed to streamline and enhance customer interactions, sales processes, and marketing campaigns. It offers a user-friendly interface and a wide range of features to support businesses in managing their customer data efficiently and in compliance with data protection regulations.
cobra CRM provides tools for lead management, customer acquisition, sales processes, marketing campaigns, and exceptional customer service. The system is built on a central database, ensuring that all customer interactions are well-documented and easily accessible. This includes contact history, document management, and task scheduling.
The software also offers advanced features such as automated workflows, which help in creating consistent lead processes and individualized ticketing systems for service and support cases. Additionally, cobra CRM includes modules for e-invoicing, making it ready for the upcoming e-invoice mandate starting in January 2025.
cobra CRM is fully compliant with the General Data Protection Regulation (GDPR), ensuring that all customer data is handled securely and in accordance with legal requirements. The system includes features for data encryption, access control, and audit logging to meet the stringent data protection standards.
cobra CRM can be integrated with various ERP and DMS software solutions, making it highly adaptable to different business environments. The system also offers tools for professional email marketing, event management, geomarketing, and business intelligence. These integrations and customizations ensure that cobra CRM can be tailored to meet the specific needs of any business.
cobra CRM is suitable for businesses of all sizes, from small and medium-sized enterprises to large corporations. It is particularly beneficial for companies looking to enhance their customer relationship management, improve sales processes, and ensure compliance with data protection regulations.
cobra GmbH is based in Konstanz, Germany. The company has been developing and distributing innovative CRM solutions for over 30 years. With a team of 48 employees, cobra GmbH has established itself as a leader in providing efficient customer relationship management systems that comply with legal data protection standards.
Founded in 1985, cobra GmbH has a long-standing history of delivering high-quality CRM solutions. The company’s expertise lies in creating systems that not only manage customer relationships effectively but also ensure compliance with data protection laws. This commitment to data security has made cobra GmbH a trusted partner for businesses across various industries.
cobra GmbH continuously innovates its product offerings to meet the evolving needs of its customers. The company’s latest advancements include the integration of artificial intelligence to enhance workflow efficiency and precision. These innovations are designed to support businesses in achieving their customer relationship management goals more effectively.
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