folk

folk Products

folk is a customer relationship management (CRM) platform designed to streamline and automate various aspects of sales and customer interactions. It is tailored for service businesses looking to enhance their customer relationships and sales processes.

Key Features

folk CRM captures the full context of your relationships in one place. It uses AI Assistants to learn from your data and automate busywork, allowing you to focus on building real relationships. The platform is trusted by over 4,000 companies worldwide.

Multi-Channel CRM

folk enables multi-channel communication, with assistants working on your behalf. It scans your conversations to identify optimal follow-up timing and draft emails, ensuring you never miss an opportunity to move a deal forward.

AI-Powered Assistants

The Follow-up Assistant uses AI to analyze your email and WhatsApp conversations, detecting when a discussion has gone inactive and suggesting personalized follow-ups. You stay in control, choosing when a conversation is considered inactive and where you receive notifications.

The Recap Assistant provides an instant, AI-generated summary of your relationship with any person, company, or deal. It scans recent interactions, emails, meetings, notes, WhatsApp messages, LinkedIn activity, and more, producing a concise brief that answers key questions at a glance.

The Research Assistant saves you hours by automatically finding, updating, and organizing company insights. It enriches key company data such as industry, company size, foundation date, funding details, website and social links, location, and a short company description.

The Workflow Assistant helps you automate email outreach using simple, trigger-based workflows inside your groups. You can define when a workflow should run and automatically send personalized emails based on templates with variables like name, company, or custom fields.

About folk

folk is headquartered in France and operates with a distributed team model. The company was founded in 2020 and has grown to a team of 62 employees.

Global Reach

folk serves over 4000 companies around the world. Its CRM platform is designed to integrate seamlessly with various tools and systems, making it a versatile choice for businesses of all sizes.

Compliance and Trust

As a European company, folk adheres to strict data protection regulations, ensuring that customer data is handled with the utmost care and security.