Orlo, a UK-based platform, offers social media management tools tailored for the public sector, including scheduling, analytics and AI-driven social listening.
HQ
United Kingdom
Founded
2013
Employees
90
Orlo is a social media and community engagement platform designed specifically for the public sector. It offers a comprehensive suite of tools to enhance digital engagement, build trust, and manage social media interactions effectively.
Orlo simplifies social media management with a single dashboard tailored for the public sector. Users can effortlessly create, schedule, and publish engaging content across various social platforms. The platform utilises AI to generate content ideas and identify optimal posting times, ensuring that users can connect with their community on important issues even when they are out of the office.
The unified inbox feature transforms community engagement by streamlining social media management. It allows users to respond to messages quickly, reduce query volumes with AI-powered auto-responses, and collaborate seamlessly across teams. This feature ensures that all public comments and private messages are in one place, enabling personalised and thoughtful service that builds trust and strengthens community connections.
Orlo’s social listening tools strengthen trust and improve services by actively listening to the community. The platform monitors conversations across social channels and beyond with real-time, AI-powered insights. Users can identify key trends, track sentiment and emotions, and address issues proactively. This feature provides a deeper understanding of citizens’ needs, helps spot crises early, and enables data-driven decisions to deliver impactful public sector services.
Orlo Insights combines social listening, media monitoring, and inbox analysis to uncover key themes, sentiment, and audience behaviour. Powered by AI, it identifies emerging trends and analyses audience emotions, enabling users to proactively manage reputation, build trust, and align with citizen priorities. Orlo Analytics consolidates all data in one place, allowing users to track campaign performance, refine strategies, and generate custom reports to demonstrate ROI.
Orlo is headquartered in Birmingham, United Kingdom. The company was founded in 2013.
With a team of 90 employees, Orlo is dedicated to building stronger and more resilient communities through its innovative platform. The company is committed to helping public sector organisations enhance their digital engagement and build trust with their communities.
Orlo’s platform is trusted by over 400 UK public sector organisations. The company’s focus on the public sector ensures that its tools are tailored to meet the unique needs and challenges faced by these organisations.
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