Voyado

Voyado Products

Voyado is a comprehensive customer experience platform designed specifically for the retail sector. It integrates CRM, loyalty programs, customer data management, marketing automation, and AI-driven product discovery into a single solution. Voyado empowers retailers to create exceptional customer experiences from the first interaction to lasting loyalty.

Customer Engagement Platform

Voyado’s Customer Engagement Platform offers CRM, marketing automation, and loyalty management tailored for omni-channel retailers. This platform enables retailers to understand their customers better, predict behaviours, and deliver personalized journeys that drive conversion and loyalty. With features like customer intelligence and insights, AI-assisted targeting, and ready-to-use automations, retailers can engage their audience more effectively.

E-commerce Search and Merchandising

For e-commerce managers, Voyado provides AI-powered search and product discovery tools. These include personalized site search, automated merchandising with endless optimization, and product recommendations. These features elevate the shopping experience for each customer in real-time, connecting online shoppers to products they will love instantly.

Unified Customer Data

Voyado’s unified customer data turns every interaction into an opportunity. By leveraging AI, the platform presents the perfect products to the right shoppers, wherever they engage. This capability helps retailers market smarter, win new customers, re-engage existing ones, and build lasting loyalty through actionable first-party data.

About Voyado

Voyado is headquartered in Stockholm, Sweden. The company was founded in 2005 and has grown to employ 384 people.

Trusted Retail Partner

Voyado is a trusted partner for over 400 retail customers, facilitating millions of daily interactions. The company continues to expand across Europe with a mission to become the most beloved retail companion.

Customer Success

Voyado has a proven track record of helping retailers achieve significant improvements in their business metrics. For example, By Malene Birger saw a 109% increase in full-price shoppers, MQ Marqet experienced a 25% increase in online sales, and Dormy achieved a 27% increase in online conversion.