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Boost.ai

Boost.ai, a Norwegian company, offers an AI-powered customer experience platform for regulated industries, ensuring safety and compliance.

HQ

Norway

Founded

2016

Employees

174

Boost.ai Products

Boost.ai is a leading provider of conversational AI solutions designed to enhance customer experiences and streamline business operations. Its platform is engineered to boost self-service rates and elevate customer satisfaction through advanced AI-driven interactions.

Key Features

Boost.ai specializes in delivering AI-powered customer experience solutions, particularly for regulated industries. The platform meets stringent security, privacy, and audit requirements, making it suitable for sectors with heavy regulatory demands. It offers a predictable and transparent implementation process, ensuring rapid deployment with a 100% success rate.

The technology seamlessly blends traditional Natural Language Understanding (NLU) systems with advanced Large Language Models (LLMs), providing full control and customization to meet diverse customer needs. This hybrid approach ensures safety, security, and control while delivering cutting-edge generative AI functionality.

Target Users

Boost.ai’s solutions are trusted by enterprises across various industries, making it ideal for businesses looking to automate interactions at scale. The platform empowers existing teams to develop and deliver conversational AI solutions, enhancing efficiency and driving positive outcomes. It is particularly beneficial for organizations seeking to maintain high resolution rates, with Boost.ai’s virtual agents consistently achieving above 90% resolution rates.

Use Cases

Boost.ai transforms how businesses engage and assist their customers through a variety of use cases. These include self-service solutions, internal support, and agent assist functionalities. The platform integrates seamlessly across multiple channels, such as voice and chat, delivering a unified and efficient customer experience.

About Boost.ai

Boost.ai is headquartered in Sandnes, Norway, with additional offices in Los Angeles, Copenhagen, and London. Founded in 2016, the company has grown to employ 174 people dedicated to advancing conversational AI technology.

Commitment to Excellence

Boost.ai is committed to delivering outstanding customer experiences through its enterprise-grade conversational AI platform. The company harnesses cutting-edge technology to push the boundaries of AI responsibly, ensuring unparalleled interactions between people and organizations.

Industry Recognition

Boost.ai’s virtual agents are trusted by enterprises across various industries, consistently maintaining resolution rates above 90%. The company’s focus on security, privacy, and audit requirements makes it a leader in delivering AI-powered customer experience solutions for regulated industries.

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