VisionFlow

VisionFlow Products

Visionera’s VisionFlow platform is a comprehensive help-desk ticketing solution designed to streamline customer support and internal issue management. It offers an intuitive, user-friendly interface that integrates project management, problem tracking, and customer support functionalities within a single system. The platform is highly adaptable, allowing organisations of all sizes and industries to customise workflows, automate processes, and improve response times. Its robust features enable efficient handling of tickets, knowledge base management, and reporting to enhance overall productivity and customer satisfaction.

Visionera’s VisionFlow can be deployed either as an installed server license or hosted via the SaaS model, providing flexibility to meet specific organisational needs. The platform’s scalability and customisation options make it suitable for diverse client requirements. With a focus on user experience and integration capabilities, VisionFlow helps organisations maintain high service standards while reducing operational complexity.

About VisionFlow

Visionera is an innovative IT company based in Stockholm, Sweden, founded in 2001. With a team of 14 employees, the company specialises in developing web-based solutions that enhance organisational workflows and customer satisfaction. Visionera’s software can be purchased as a server license or hosted as a SaaS service, offering flexibility to clients.

The company serves clients across multiple sectors and countries, including notable organisations such as Coor, Toyota, TietoEvry, and Saint-Gobain. Its focus on tailored solutions ensures that each product meets specific customer requirements while maintaining compliance with EU standards for data security and privacy.