Capsule CRM, a Manchester-based service launched in 2009, offers a streamlined solution for managing contacts and sales
HQ
United Kingdom
Founded
2007
Capsule CRM is a simple yet powerful customer relationship management tool designed to help businesses manage contacts, sales, and customer relationships more effectively. It is trusted by over 40,000 customers worldwide and offers a range of features to streamline business processes.
Capsule CRM provides a comprehensive view of every client interaction, helping teams understand client status, plan engagements, and deliver top customer experiences. This centralized approach ensures that all relevant information is easily accessible, fostering stronger customer relationships.
With Capsule CRM, users can start and end their working day with a clear view of the tasks they need to tackle. The platform allows for manual task assignment and the setup of automations to delegate tasks efficiently. This feature helps businesses stay organized and productive.
The sales pipeline feature in Capsule CRM enables businesses to seize control of their sales processes. It offers accurate forecasting and a clear understanding of deal status through a single dashboard. This functionality is designed to help businesses close more deals faster.
Capsule CRM also includes project management tools that help businesses deliver projects on time and within scope. It facilitates collaboration among team members, ensuring that everyone stays on track and silos are eliminated.
The sales analytics feature provides game-changing insights at your fingertips. It helps detect deals close to closure, identify customers who need support, and analyze business growth through a comprehensive dashboard. This data-driven approach enables businesses to make informed decisions.
Capsule CRM offers powerful integrations that work seamlessly with existing tech stacks. With over 60 native integrations and support for platforms like Zapier and Make, businesses can create bespoke integrations tailored to their specific needs.
Capsule CRM was launched in 2009 by founders who were frustrated with the complexity of existing CRM services. The company is based in Manchester, United Kingdom, a city known for its creative spirit and historical significance in science and industry.
The founders believed that a modern CRM should help businesses stay organized, know more about their customers, build strong relationships, and maximize sales opportunities while minimizing user input. Capsule CRM was built to deliver on these values and has since been adopted by thousands of businesses worldwide.
Today, Capsule CRM is used by businesses of all sizes across the globe. The company’s commitment to simplicity, efficiency, and customer satisfaction has made it a trusted name in the CRM industry.
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