NGDATA

NGDATA Products

NGDATA offers an Intelligent Engagement Platform designed to harness the power of customer data and create meaningful digital experiences. This platform excels at decisioning and optimization, providing businesses with the tools they need to drive customer-centric strategies.

Unified Customer Data

The platform centralizes customer data, allowing businesses to have a comprehensive view of their customers. This unified data approach enables companies to better understand their customers’ behaviors and preferences.

AI-Driven Customer Segments

Using advanced AI modeling and machine learning, NGDATA’s platform identifies and segments customers based on their unique characteristics. These AI-driven customer segments help businesses tailor their engagement strategies to specific groups, enhancing the relevance and effectiveness of their interactions.

Intelligent Customer Journeys

NGDATA’s platform recommends industry-specific, omnichannel customer engagement journeys. These intelligent journeys are designed to build lasting relationships with customers, driving business impact through retention and increased wallet share and market share.

Industry-Proven Playbooks

The platform includes industry-proven playbooks that guide businesses through acquiring, onboarding, and cross-selling to create loyal customers. These playbooks are tailored to various industries, including financial services, telecommunications, media and entertainment, utilities, and hospitality.

Continuous Innovation

With over a decade of experience, NGDATA has delivered more than half a billion personalized recommendations for companies around the world. The platform’s continuous innovation ensures that businesses always have access to the latest tools and technologies to enhance their customer engagement strategies.

About NGDATA

NGDATA is a global digital experience company headquartered in Gent, Belgium. Founded in 2012, the company has grown to a team of 57 employees dedicated to helping businesses harness the power of data to drive customer-centricity.

Expertise and Collaboration

NGDATA’s cutting-edge technology and team of experts have extensive experience collaborating with data-rich industries. Their solutions have been successfully implemented in financial services, telecommunications, media and entertainment, utilities, and hospitality sectors.

Global Impact

NGDATA’s Intelligent Engagement Platform has delivered over half a billion personalized recommendations for companies worldwide. This global impact underscores the company’s commitment to continuous innovation and excellence in customer engagement.