Giosg Chat

Giosg Chat Products

Giosg Chat is a comprehensive platform designed to enhance digital customer interactions through AI and live communication tools. It aims to automate support, boost sales, and capture leads efficiently.

AI Assistants

Giosg Chat offers AI Assistants that can handle over 90% of everyday customer requests. These assistants are designed to resolve customer issues faster, providing support through automated responses and live chat tools. The AI Assistants are versatile and can be adapted for various roles, including sales and internal support.

Digital Sales Toolbox

The platform provides a complete digital sales toolbox that combines AI with human interaction. The AI Shopping Assistant helps customers choose, compare, and convert products on their own. When human touch is needed, live chat, phone, and WhatsApp step in to close the deal. This combination of automation and real conversations helps businesses assist more customers with less effort.

Lead Capture and Conversion Tools

Giosg Chat includes AI-powered lead capture tools that can collect up to three times more leads through conversations that convert. The platform offers various tools for running high-performing campaigns, such as quizzes, pop-ups, and video bots. These tools are designed to engage customers and improve conversion rates.

Customer Success Stories

The effectiveness of Giosg Chat is demonstrated through various customer success stories. For instance, Hyundai Puerto Rico achieved over 100% growth by doubling qualified leads with Giosg. Similarly, Telia increased its omnichannel experience and digitalization, reaching a 30% conversion rate. HOAS also benefited by cutting tasks by over 80% through support automation.

About Giosg Chat

Giosg is a Finnish SaaS company based in Helsinki, founded in 2011. It provides enterprises with flexible technology for digital experiences, helping businesses worldwide drive measurable growth.

Company Overview

With a team of 73 employees, Giosg combines AI automation, live communication, video commerce, and web personalization to maximize revenue and improve efficiency. The company’s mission is to transform audiences into loyal customers through interconnected digital sales, marketing, and customer success experiences.

Global Reach and Compliance

Giosg’s solutions are used by businesses globally, demonstrating its ability to cater to diverse markets. The company adheres to EU compliance standards, ensuring data protection and privacy for its users.