Userlike

Userlike Products

Userlike is a comprehensive live chat software designed to enhance customer communication and experience through various digital channels. It offers a robust platform for businesses to engage with their customers in real-time, providing a seamless and efficient way to handle customer service, sales, and marketing.

Key Features

Userlike’s key features include website chat, chatbots, and multi-channel messaging. The website chat feature allows businesses to initiate conversations with visitors on their site, offering video calls, live translations, and more. The chatbot functionality leverages AI to automate customer interactions, reducing costs and increasing efficiency. Additionally, Userlike supports messaging on popular platforms like WhatsApp, enabling businesses to reach customers on their preferred channels.

Target Users

Userlike is trusted by over 10,000 companies, including well-known brands like Toyota, Nivea, and Targobank. It caters to businesses of all sizes and industries, providing tailored solutions that meet enterprise-level requirements. The software is particularly beneficial for customer service teams, sales departments, and marketing professionals looking to improve customer engagement and satisfaction.

Data Privacy and Compliance

Built and hosted in Germany, Userlike prioritizes data privacy and compliance with regulations such as GDPR. This makes it a secure choice for businesses concerned about data protection and privacy.

About Userlike

Userlike is headquartered in Cologne, Germany. Founded in 2011 the company has grown to a team of 44 employees dedicated to providing exceptional customer communication solutions.

Company Culture and Values

Userlike is not only focused on delivering a top-notch product but also on fostering an outstanding company culture that values growth and personal development. The company is part of Lime Technologies, which shares a similar mission of creating exceptional customer relationships while building a strong company culture.

Trust and Recognition

Userlike has garnered trust and recognition from its users, with an average rating of 4.6 on Capterra. Customers appreciate its ease of use, quick setup, and excellent support. The software is praised for its compliance with data protection regulations, making it a preferred choice for businesses with strict data privacy requirements.